Privacy Policy

Information We Collect

PCShards (“Company,” “we,” “us,” or “our”) collects information that you provide directly to us when you use our website, request a consultation, or engage our services. This includes your name, email address, phone number, company name, job title, and any other information you choose to provide through our contact forms or during the course of our engagement.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies, server logs, and similar technologies to help us understand how our website is used and to improve the user experience.

How We Use Information

We use the information we collect to provide, maintain, and improve our services; to communicate with you about our services, respond to your inquiries, and fulfill your requests; to send you technical notices, updates, and administrative messages; and to detect, investigate, and prevent fraudulent transactions or unauthorized access to our systems.

We may also use your information to personalize your experience on our website, to analyze trends and usage patterns, and to develop new products and services. If you have opted in to receive marketing communications, we may use your contact information to send you relevant industry news, compliance updates, and information about our services. You may opt out of marketing communications at any time.

Data Security

As a cybersecurity company, we take the protection of your data seriously. We implement industry-standard administrative, technical, and physical safeguards designed to protect the personal information we collect. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data handling practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws and regulations.

Third-Party Services

Our website and services may contain links to third-party websites, services, or tools that are not owned or controlled by PCShards. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our website.

We may use third-party service providers to assist us in operating our website, conducting our business, or delivering services to you. These providers are contractually obligated to use your personal information only as necessary to perform services on our behalf and to maintain the confidentiality and security of your data. We do not sell your personal information to third parties.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, and the right to object to or restrict certain processing activities.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law. Please note that certain information may be exempt from such requests under applicable law, and we may need to retain certain information for legitimate business purposes or to comply with our legal obligations.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@pcshards.com or call us at (586) 239-0302. You may also reach us by mail at our offices in Washington, Michigan. We are committed to resolving any privacy-related concerns promptly and transparently.