PCShards Policies

Privacy Policy:

At PCShards, we collect and manage user data according to the following Privacy Policy, with the goal of incorporating our company values: transparency, accessibility, sanity, usability. This document is part of PCShards Terms of Service, and by using PCShards.com (the “Website”), you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety and refer to those for definitions and contacts.

Data Collected

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request. If We ask you to log in and provide certain personal information (such as your name and email address) to be able to save your profile and the documents and comments associated with it. To enable these or any other login-based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use PCShards, although if you do you will then be asked for your username and password every time you log in to the Website. In order to take advantage of certain features of the Website, you may also choose to provide us with other personal information, such as your picture or personal Website, but your decision to utilize these features and provide such data will always be voluntary. You can view, change, and remove your data associated with your profile. Should you choose to delete your account, please contact us at support@pcshards.com, and we will follow up with such request as soon as possible.

Use of the Data

We only use your personal information to provide you the PCShards services or to communicate with you about the services or the Website. With respect to any documents, you may choose to send or upload to PCShards, we take the privacy and confidentiality of such documents seriously. We control all documents sent to us, and permanently delete any redacted edits you make to documents. If you choose to make a document public, we recommend you redact all references to people and addresses, as we cannot protect public data and we are not responsible for any violation of privacy law you may be liable for. We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information. We do not share personal information you have provided to us without your consent, unless: – doing so is appropriate to carry out your own request; – we believe it is needed to enforce our Terms of Service, or that is legally required; – we believe it is needed to detect, prevent or address fraud, security or technical issues; – otherwise protect our property, legal rights, or that of others. PCShards is operated from the United States. If you are visiting the Website from outside the U.S., you agree to any processing of any personal information you provide us according to this policy. PCShards may contact you, by email or other means. For example, PCShards may send you promotional emails relating to PCShards or other third parties PCShards feels you would be interested in or communicate with you about your use of the PCShards website. PCShards may also use technology to alert us via a confirmation email when you open an email from us. You can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications. If you do not want to receive email from PCShards, please opt out of receiving emails at the bottom of any PCShards emails

Security Policy:

PCShards ensures complete privacy of your credit card data from the moment you type them into the PCShards payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, PCShards operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe. The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. PCShards fulfills all the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enrolled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity using a token or a password. All information collected by PCShards is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and its privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment. Security controls and operating procedures applied within the PCShards infrastructure not only ensure current reliability of PCShards but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.

Refund Policy:

30-Day Money Back Guarantee on any defective/DOA products. No refund policy on services rendered unless specifically stated (ie: Non-repair, or within 30-days of repair/services in the event that we are unable to remedy the issue and/or the cost to do so is outside of initial estimates) All approved refunds will be provided within 5 business days.

Shipping Policy/Delivery Policy:

On payment, all items will be shipped within 2 business days. Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 586.239.0302 for charges. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. Costs vary and will be communicated prior to determine the shipping speed/insurance, etc.