Business Services

Managed Services

Our Managed Services Are

Customized for You

Our managed services are customized to the client, not the other way around. We weigh all factors to come up with the best pricing possible for your business. Our response time is extremely fast, as we at PCShards understand that downtime costs a business money. We have various tiers of unlimited support, so you can be completely hands off when it comes to IT.

Managed Services

We are experts in the industry and professionals at managing your IT infrastructure on a proactive basis.

Managed Service Users & Devices

  • Inventory Controls & Logging on assets and tagging
  • End user support, email, phone, remote, on-site, in-shop
  • Reseller pricing month to month on various SaaS (Office 365, Google Apps, Web Hosting, etc
  • End Point Enterprise Antivirus
  • Exclusive pricing on workstation and design builds
  • Priority emergency support*

Managed Service Server

  • Logging/Monitoring, Windows updates, and maintenance
  • GPO Deployments (Printers, Mapped Drives, Permissions)
  • Print Server Deployment and Management
  • Internal Logging of network/firewall/clients and reports on-demand
  • Various backup deployment options for data recovery, imaging (chains or single), file by file, encrypted cloud backups

Support

We make a promise to always support your needs. With our remote support, you have the option of never leaving your seat while receiving high quality care. We also have the ability to meet you on-site if your support demands it.

Endpoint Security

Protecting your business and its operations is our main priority. Our endpoint security methodology allows us to protect your corporate network when accessed via remote devices.

Cybersecurity Compliance Management & Remediation

Threats exist everywhere. That’s why it’s important to meet industry standards in cybersecurity. Allow us to assist in your HIPAA, ITAR, and NIST compliance needs.